Rider Information & Rules

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Welcome

 

AppalCART is the transportation authority serving all of Watauga County. A coordinated effort by local, state, and federal governments, human service agencies and Appalachian State University has enabled AppalCART to afford consolidated public transportation since 1981.

 

Schedules

Please note that while we try to be exact when giving the time the bus will be at a given stop, traffic and other situations may result in slight time variations from the published schedule. Please arrive at your stop at least 3 minutes early to minimize the likelihood of missing the bus.

2019 - 2020 Holidays

For the period July 1, 2019 - June 30, 2020 AppalCART does not operate on New Year's Day, Martin Luther King Jr. Day, Easter, Easter Monday, Independence Day, the Sunday before Labor Day, Thanksgiving Day, the Friday after Thanksgiving, Christmas Eve, Christmas Day and the day after Christmas.

 

Bus Stops

Our drivers will pick you up only at any designated bus stops. Please assist the drivers by using a hand signal if you want the bus to stop. When you wish to get off the bus, please notify the driver by pulling the hanging cord at least one block before your stop. For your safety, do not cross in front of the bus prior to boarding or after exiting.

Route Signs

Headways (route signs) are located above the windshield of each bus to enable you to identify the correct bus and appropriate route

Fares

Fixed route bus service is fare-free courtesy of the Town of Boone, Watauga County, and Appalachian State University.

Transfers

If you need to transfer to another bus, please notify your driver. Your driver will inform the driver of the connecting bus to expect a transfer passenger. There is no charge for a transfer on any in-town route

Mobility Impaired

AppalCART offers wheelchair-accessible buses. For those unable to use these, AppalCART operates paratransit service within 3/4 mile of its in-town bus routes at the times those routes are in operation. For eligibility information, please contact info@appalcart.com or call 828.297.1300. AppalCART also offers its Appal-A-Day lift equipped van service for patrons requiring service beyond that offered by our in-town bus route paratransit service

 

State of North Carolina 711 number (Text Telephone) and/or Telecommunications Relay Services (Relay North Carolina) numbers 1-800-735-2962 (TDD/TTY) and 1-800-8262 (voice).

 

Compliments / Complaints

Contact asstdirector@appalcart.com or call 828.297.1300.  AppalCART's drivers and management strive to provide reliable, comfortable, and courteous service to our passengers. If you are pleased with our efforts, we naturally appreciate hearing from you. If you experience a problem with our APPALCART service, please contact the number above. All passenger complaints are fully recorded and investigated. Every effort is made to alleviate the source of any complaint.  Complaints can also be made from this website using our contact form.

 

Animals in Pet Carriers

Animals in pet carriers are accepted on AppalCART’s vehicles. Unless a service animal, it must be in a pet carrier.

 

Ski Routes

AppalCART does not provide service to any of the ski resorts.

 

Rural Routes

In addition to the in town bus service reflected in this schedule, AppalCART transportation is available throughout the county. Fares are charged by zones on all AppalCART rural routes. ASU students, faculty and staff are subject to appropriate fare charges on all county routes. For more information found here.

 

Bike Racks

Does your commute include cycling? Every in-town route bus is equipped with a 2 bicycle storage rack located on the front of the bus. Please kindly inform your driver when loading and unloading your bicycle

Rules

Shirt and shoes are required at all times when riding. If carrying

a stroller, please fold it up before boarding the bus. We kindly ask that you obey all instructions of your driver.

 

The following are unacceptable behaviors:

Eating or drinking on the bus

Use of tobacco products

Use of vaping or e-cig devices

Possession of controlled substances

Sleeping in buses or shelters

Placing feet on the seats

Profanity or obscene gestures

Possession of any type of weapon

Open alcohol containers

Soliciting or panhandling

Threatening behavior

Behavior or actions that distract the driver

 

Passengers will be expected to conduct themselves in an orderly manner at all times. Any violations of these rules will result in transportation being suspended.

 

Suspensions

Disorderly passengers may be suspended or barred from AppalCART's vehicles and other facilities.

Contact Us

Comments or Complaints? Questions or Concerns? - Fill out the form below, we value your feedback.

AppalCart Contact Information
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305 Hwy 105 Bypass - Boone, NC 28607

Telephone: (828) 297-1300
Fax: (828) 297- 4100

info@appalcart.com

twitter.com/appalcart